Shipping

Welcome to KNM 3D Prints! We value your business and aim to provide a seamless shipping experience. Please read our shipping terms and policies carefully before placing an order.

Shipping Methods and Delivery Times

  1. Domestic Shipping:

    • We offer standard and expedited shipping options for all orders within [your country].

    • Standard shipping typically takes 5-7 business days, while expedited shipping is delivered within 2-3 business days.

  2. International Shipping:

    • International orders are shipped via reliable carriers and typically take 7-21 business days, depending on the destination and customs clearance.

  3. Custom Orders:

    • Please allow additional processing time for custom or made-to-order items. Production times will be outlined in the product description.

Order Processing Time

  • Orders are processed within 1-3 business days of receipt. For custom orders, production times vary and will be communicated during the design process.

  • Business days are Monday through Friday, excluding holidays.

Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

  • Free shipping may be available for orders over a certain amount, as advertised on our website.

Tracking Information

  • Once your order is shipped, you will receive an email with tracking details to monitor your package's progress.

  • Please allow 24-48 hours for tracking information to update.

Lost or Delayed Shipments

  • If your order is delayed or lost, please contact us at [your contact email]. We will work with the carrier to resolve the issue.

  • KNM 3D Prints is not responsible for delays caused by weather, carrier issues, or customs processing.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, or fees imposed by the destination country.

  • Customers are responsible for any additional charges incurred during the import process.

Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, please notify us within 7 days of receipt.

  • Provide photos of the damaged item and packaging for review. We will offer a replacement or refund as appropriate.

Thank you for choosing KNM 3D Prints. We look forward to serving you!